Plumbing
We build, run and manage a custom AI dispatcher that answers every missed call, books the job into your software, and catches the emergencies that come in at 2 a.m. or on a Sunday.
An AI dispatcher for plumbing is a voice agent that answers your phone 24/7, qualifies the caller, flags emergencies like burst pipes and sewer backups, and books the job straight into ServiceTitan, Housecall Pro, ServiceM8 or any other FSM. ufound AI builds each one around your business and manages it every month, so it works like a member of your team, not software you have to babysit.
The problem
Plumbing calls are urgent. A homeowner with water on the floor calls the next company on Google if nobody picks up, and that can happen at any time.
The cost goes beyond one job. One of our plumbing clients had no missed call coverage. In their first month with an AI dispatcher, a single caller who would have hit voicemail turned into more than $10K across three repeat bookings.
Even offices with staff miss calls. Office managers juggling the phones, techs and scheduling drop calls during busy hours, and morale suffers along with revenue.
What it does
If a call can be booked, your AI dispatcher can book it. It follows your rules for job types, service area, tech priority and arrival windows.
burst pipes, sewer backups, flooding, no hot water. Flagged right away and routed to your on-call tech based on your rules.
leaks, clogged drains, running toilets, fixture repairs, booked into the right slot.
collects the details your team needs before the visit.
water heaters, fixtures and other install jobs, booked by job type.
rescheduling, appointment questions and follow-ups.
sends a caller to a person when your rules say a human should take it.
Every call ends with a summary and booking details sent to your team.
Integrations
Your AI dispatcher books jobs directly into your field service software, so nothing gets retyped. Plumbing clients run it with FSMs like ServiceTitan, Housecall Pro and ServiceM8, and it also works with CRMs like HighLevel and Google Calendar.
If your booking rules are complicated, that is what the build is for. One plumbing and HVAC client held off on AI because of its complex booking rules. Its agent now follows them exactly and books 70% of callers.
How we work
Most AI receptionists hand you a dashboard and leave the setup and upkeep to you. We do the opposite: we become part of your business and run the dispatcher for you.
We learn how your company books work: your job types, service area, techs, emergency rules and software. Then we build, test and launch your agent.
Think of it as adding a dispatcher who never sleeps, with a team behind them making sure every call is handled the way you would handle it.
Results
Across 30+ home service businesses, our AI dispatchers have handled 30,000+ calls, booked 1,851+ jobs and generated $1M+ in job bookings. Here is what changed for three plumbing clients after launch.
The problem
Missing calls on weekends. Revenue was leaking every Saturday and Sunday with no coverage.
Results
Takeaway: You never know the lifetime value of the call you're missing.
The problem
The office manager was overwhelmed handling all incoming calls. Calls were being missed and morale was suffering.
Results
Takeaway: Long-term, compounding value, not a one-time spike.
The problem
Complex booking rules made the team hesitant to bring on an AI agent. Now they no longer miss calls, and the agent follows their booking rules exactly and gets positive reviews from customers.
Results
Takeaway: Built around your rules, not the other way around.
Video testimonials
Maggie D. · Operations Manager
George T. · Owner
Nicole K. · CSR Manager
Pricing
Every ufound AI dispatcher is custom, so pricing is set on a short call after we understand your business. It always includes the build and ongoing monthly management.
You are not paying for software you set up and maintain yourself. You are paying for a working dispatcher and a team that runs it.
Estimate your return with our ROI calculatorWhat affects the price:
Questions
It is a voice agent that answers your phone 24/7, qualifies callers, flags emergencies and books jobs directly into your field service software. ufound AI builds each one custom and manages it every month.
Yes. It recognizes emergencies like burst pipes, sewer backups and flooding, and routes them to your on-call tech or books the emergency slot, based on rules you set.
The agent transfers the call to your team whenever your rules call for a human, and sends a summary so nobody has to ask the caller to repeat themselves.
Yes. Our plumbing clients use all different types of FSMs, and it also works with CRMs like HighLevel and Google Calendar.
Yes. The agent is built around your job types, service area, tech priority and arrival windows. Most clients with complex booking rules have a 75% booking rate.
Usually 2 to 4 weeks from sign-up to live. We do the build; your team spends very little time on it.
An answering service takes messages for you to call back. An AI dispatcher books the job during the call, into your software, at any hour.
We review your calls, monitor your line, tune the agent as your business changes and send reports with custom data. You get the results without managing the software.
Pricing is custom and depends on call volume, scope, integrations and complexity. It always includes the build and monthly management. Book a call for a quote.
